How it works
Five steps from first contact to handover. We confirm with you before moving to the next one.
Inquiry
Call or use the form. Tell us the car and the symptom. Photos help.
Typical: same day to next dayVisit time
We set a drop-off slot around the shop load. If it is urgent, call.
Typical: next day to 1 weekCondition check
After we take the car, we inspect what is needed. If teardown is required, we say so first.
Typical: 30-60 minutesQuote
Work, parts, and labor, item by item. Lower-priority items may be listed for later.
Typical: right after the checkWork and handover
We do the agreed work, then walk through the result before you leave.
Typical: same day to a few daysIf you stop after inspection and diagnosis, there is no repair charge. Asking just to understand the condition is welcome.
Questions about the flow
When we can, yes. Busy days may mean a wait. A message first is better.
We stop, call you with the extra work and cost, and wait for a yes before continuing.
Cash or bank transfer. Ask when you visit or when you first write to us.